Shipping policy

Last updated: October 9, 2026

Shipping Area

CULINAVELLE ships to supported addresses within the United States. Availability depends on the delivery address and the shipping options offered at checkout. We do not currently offer international delivery. If checkout does not offer shipping for your address, contact us before ordering.

Processing Time

Orders are normally processed within 1–2 business days after successful payment. Business days are Monday through Friday, excluding U.S. federal holidays. Processing time is separate from carrier transit time.

Standard Delivery

Estimated transit time is 5–8 business days after shipment. Combined with processing, the usual estimated delivery window is 6–10 business days from successful payment. Carrier transit estimates are not guaranteed delivery dates.

Shipping Charges

Orders below $50.00: $5.00 standard shipping.
Orders of $50.00 or more: free standard shipping.

Eligibility is based on the merchandise subtotal after discounts and before taxes or shipping. Prices are in U.S. dollars. The applicable shipping charge is displayed before you complete checkout.

Tracking

We provide shipment confirmation and tracking information when your order ships. The carrier may require time to record the first scan.

Delays and Delivery Problems

If we cannot ship within the stated processing period, we will notify you, provide an updated estimate, and offer the choice to accept the delay or cancel the unshipped order for a full, prompt refund. We will obtain any consent required by applicable law.

For missing, damaged, or incorrectly delivered parcels, contact us with your order number. We will investigate with the carrier and work with you toward an appropriate resolution. A carrier's delivered scan alone does not prevent you from reporting a delivery problem.

Address Changes

Check your delivery address before placing an order. Contact us promptly if it needs correcting. Changes may not be possible after shipment. If a parcel is returned because of an address issue, we will contact you about the available next steps and explain any proposed cost before proceeding.

Shipping Contact

support@culinavelle.com | +1 (860) 550-4278
Monday–Friday, 9:00 a.m.–5:00 p.m. Mountain Time, excluding U.S. federal holidays.